Terms Of Services

Terms & Conditions – AstroTime Store

Welcome to AstroTime Store. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

1. By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
2. AstroTime Store reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice.
3. Continued use of the website after changes implies acceptance of the revised terms.

2. Products & Services

1. We offer bracelets, candles, pendants, gemstones, and spiritual & healing products.
2. All products are curated based on traditional beliefs, astrology, and spiritual practices.
3. Product images are for illustrative purposes only. As many items are handmade or natural, slight variations in color, shape, size, texture, or finish may occur.
4. Such variations shall not be considered defects.

3. Spiritual & Healing Disclaimer

1. Our products are not scientifically proven remedies and are based on traditional, cultural, and spiritual beliefs.
2. Results may vary from individual to individual depending on personal belief, intent, and circumstances.
3. AstroTime Store does not guarantee specific results or outcomes.
4. Our products are not a substitute for medical, psychological, legal, or professional advice.
5. Please consult a qualified professional for medical or mental health concerns.

4. Pricing & Payments

1. All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned on the product page.
2. Prices may change without prior notice.
3. AstroTime Store reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or technical issues.
4. In such cases, any amount paid will be refunded to the original payment method.

5. Orders & Cancellations

1. Orders can only be canceled before dispatch.
2. Once an order is dispatched, it cannot be canceled.
3. AstroTime Store reserves the right to cancel orders suspected of fraud, misuse, or violation of these terms.

6. Shipping & Delivery

1. Orders are shipped as per our Shipping Policy.
2. Delivery timelines provided are estimated and may vary due to courier delays, weather conditions, festivals, or other external factors.
3. AstroTime Store shall not be held responsible for delays caused by third-party logistics partners.

7. Returns, Replacements & Refunds

1. Returns and refunds are governed by our Return & Refund Policy.
2. Due to the spiritual and energized nature of our products, returns are generally not accepted.
3. Replacements are applicable only in cases of:
• Wrong product received
• Damaged product
• Manufacturing defect
4. Proper unboxing video proof is mandatory for any replacement or claim.

8. Intellectual Property

1. All content on this website, including but not limited to logos, images, text, graphics, designs, and product descriptions, is the exclusive property of AstroTime Store.
2. Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited and may result in legal action.

9. Limitation of Liability

1. AstroTime Store shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or misuse of our products or website.
2. Our maximum liability, if any, shall not exceed the amount paid by the customer for the product.

10. User Conduct

You agree not to:

1. Use the website for any illegal or unauthorized purpose
2. Attempt to hack, disrupt, or damage the website or its security
3. Upload or transmit viruses, malware, or harmful code
4. Provide false, misleading, or incomplete information

Violation of these rules may result in account suspension or legal action.

11. Privacy & Data Protection

1. Your personal information is handled according to our Privacy Policy.
2. We do not sell or misuse customer data and take reasonable measures to protect your information.

12. Governing Law & Jurisdiction

1. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.

13. Force Majeure

AstroTime Store shall not be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, government regulations, or courier disruptions.

14. Contact Information

For any queries, concerns, or clarifications regarding these Terms & Conditions, please contact us:

📧 Email: store@theastrotime.com

📱 Phone: +91 8064 89 3100

🕒 Customer Support Hours: Monday to Saturday, 10:00 AM – 8 PM IST